Disclaimer: nTrader Software is a technology solutions only, nTrader does not provide financial services, does not hold funds and does not provide trading or liquidity solutions.

nTrader Desktop Client Application

End User License Agreement (EULA)

1. Agreement

This End User License Agreement (“Agreement”) is a legal agreement between you (“User”, “you”) and Nextgen F X Investment LLC (“nTrader”, “Company”), governing your use of the nTrader Desktop Client software and related services (“Application”, “Software”).

By downloading, installing, accessing, or using the Desktop Application, you agree to be bound by this Agreement. If you do not agree, you must not install or use the Software.

2. Company Identification

Nextgen F X Investment LLC
Trade License No: 1083202
Issued by: Department of Economic Development (DED), Dubai
Registered Office: Office 204, 2nd Floor, Blue Towers
Sheikh Zayed Road, Dubai, United Arab Emirates
D-U-N-S® Number: 849784265

3. License Grant

nTrader grants you a limited, non-exclusive, non-transferable, revocable license to install and use the Desktop Application solely to access services provided by your Financial Service Provider (“FSP”) through supported terminal interface connectivity.

The Software is licensed, not sold.

4. Nature of the Software

nTrader operates solely as a Software Technology Provider, SaaS Vendor, and Terminal Interface Provider.

The Desktop Application may be deployed under white-label branding of licensed financial institutions. Display of server identity confirms connection to infrastructure operated by the respective financial institution and not infrastructure operated by nTrader.

The Desktop Application does NOT:

  • Operate as a financial broker
  • Provide financial services
  • Provide investment advice
  • Open or manage financial accounts
  • Handle or custody client funds
  • Execute financial transactions

5. Financial Services Relationship

All financial services are provided by independent authorised Financial Service Providers (“FSPs”).

  • You are a customer of your FSP, not nTrader
  • All financial services are provided solely by your FSP
  • All financial agreements exist only between you and your FSP
  • nTrader is not a party to any financial service agreement

6. Financial Infrastructure

All financial accounts accessed through the Software are hosted and maintained solely by the FSP.

nTrader does not:

  • Operate or control FSP trading servers
  • Control financial account infrastructure
  • Maintain custody of client funds
  • Control or influence trading execution

7. No Financial Advice

The Software does not provide financial, investment, tax, or legal advice. Market data and analytics are for interface purposes only.

8. Account Access Limitations

The Software allows access only to existing FSP accounts.

  • No account creation
  • No deposits or withdrawals
  • No financial product sales
  • No client onboarding

9. Regulatory Responsibility

All regulatory and compliance obligations remain with the licensed FSP. nTrader operates solely as a software vendor.

10. Geographic Restrictions

Software availability may be restricted based on regulatory or operational requirements.

11. User Responsibilities

  • Use the Software lawfully
  • Comply with FSP agreements
  • Maintain confidentiality of login credentials
  • Maintain device and system security

12. Data Protection and Privacy

Use of the Desktop Application is governed by the nTrader Privacy Policy.

13. Complaint Handling and Escalation

nTrader does not act as dispute resolution authority or mediator. Complaints may be forwarded to the relevant financial institution.

  • Initial forwarding: approx. 1 business day
  • First reminder: approx. 5 business days
  • Final escalation notice: additional 5 business days + approx. 48 hours

nTrader does not investigate disputes or determine financial liability.

14. Relationship Confirmation

  • Financial relationship exists only with the FSP
  • No financial relationship exists with nTrader
  • nTrader provides software interface access only

15. Intellectual Property

All Software, source code, trademarks, and intellectual property remain the exclusive property of nTrader.

16. Limitation of Liability

  • Trading losses
  • Financial losses
  • Broker system failures
  • Market events
  • Financial institution actions

17. Termination

nTrader may suspend or terminate access if required by law or if this Agreement is breached.

18. Updates

nTrader may update the Software or this Agreement periodically.

19. Governing Law

This Agreement shall be governed by the laws of the United Arab Emirates.

20. Platform Distribution and Third-Party Store Disclaimer

Apple Inc. and Google LLC are not responsible for the Application, including its maintenance, support, functionality, or content.

nTrader is responsible only for providing software maintenance, technical support, and application updates, subject to the limitations of liability, disclaimers, and scope of responsibility defined in this Agreement.

By downloading, installing, or using the Application from the Apple App Store or Google Play Store, the End User confirms that they have read, understood, and agreed to be legally bound by the complete End User License Agreement prior to using the mobile application.

Any financial services, financial transactions, or financial disputes are solely between the End User and the Financial Service Provider (FSP) or financial institution with whom the End User maintains the underlying financial account and business relationship.

nTrader does not recommend, promote, or advise End Users to select any specific Financial Service Provider. It is the sole responsibility of the End User to independently verify the regulatory status, licensing, and legal standing of any Financial Service Provider they choose to work with.

21. Contact

Nextgen F X Investment LLC
Dubai, United Arab Emirates
support@nextgenfintechusa.com
support@ntrader.io
support@nextgen-trader.com

Contact Us

If you have any questions regarding this EULA Desktop (users) or our data handling practices, please contact us at: support@ntrader.io or support@nextgen-trader.com or support@nextgenfintechusa.com


Nextgen F X Investment LLC (nTrader)

Address 204, Blue Towers,
Trade Centre First,
Sheikh Zayed Road,
Dubai United Arab Emirates
Landline: +97145782128
Email: support@ntrader.io

Online Contact Form